Office of Information Technology

The Office of Information Technology has the primary responsibility for ensuring that the College’s vision for the use of information technology is achieved. It is therefore the role of this department to provide leadership, technical expertise, and technical support services for all academic and administrative departments within the College.

At Medgar Evers College, the mission of the Office of Information Technology is to deliver excellent customer service to support the mission of the college and to deliver technology to innovate, secure and advance the academy in the 21st century.

Student Technology Fee

Background:

On February 25, 2002, the CUNY Board of Trustees unanimously adopted a resolution;

 “RESOLVED, That the Board of Trustees establish a technology fee of $75 per semester for full-time students and $37.50 per semester for part-time students, effective Fall 2002.  Revenue from this fee will be retained by the colleges to improve computer services for their student and faculty. …”

The fee has been $100 per semester for full-time students and $50 per semester for part time students since 2009.

The directive “to improve computer services” evolved to include, but not be limited to; the acquisition, installation and maintenance of computer systems/networks, wireless networks, internet support, printers, scanners and library services.  Annually, each campus undertakes a process to identify projects and initiatives worthy of funding by Student Technology Fee revenues.

The Student Technology Fee Committee:

A Student Technology Fee Committee (“The Committee”), established by the President, solicits and evaluates project submissions.  Although the size of The Committee may vary from year to year, it is comprised of Faculty, Administration whose primary role is direct student support and Students.  The goal of the College is for The Committee to be constituted of 50% Students and the remaining 50% by selected Faculty and Staff.  Student participation is solicited by the Office of Student Affairs and selected from those candidates who meet academic, leadership and service criteria.  Both full and part-time students are eligible.  

Process:

Faculty, sanctioned student groups and staff are encouraged to propose projects that enhance our student experience and quality of education at Medgar Evers College. The proposals are to embrace innovative uses of technology and projects that allow students to further their educational goals in the classroom and beyond.

The submissions are evaluated on the following criteria and quality points awarded for adherence to those criteria.

Evaluation Criteria
Maximum Points Awarded
Benefits students – provides additional student access to technological resources; enhances the quality of the student’s academic experience through the proposed technology; integrates technology into the coursework, enhances faculty use of technology in teaching and learning40
Demographic Impact – collaboration among the College’s departments and/or schools; number of disciplines and students served35
Alignment with college-wide Mission, Vision and Values15
Innovation – creative, outside the box approaches and solutions which effect students, curriculum and/or research, etc.10
Maximum Allowable Point100

The President approves the submission which goes to the University for ultimate approval.

Service Desk

The IT Service Desk is the Single Point of Contact (SPOC) for IT services. It provides services to students, faculty, and staff. Our goal is to provide improved customer service and better communications between our users and IT staff. The IT Service Desk handles service requests to handle problems related to E-mail, CUNY Portal, CUNYfirst, Printing, and Wi-Fi accounts.

Student Technology Lounge

A state of the art modern collaborative student space, located in C-212, which provides access to PCs, printing services, power outlets and Wi-Fi to use with your own personal device. Funded through Student Technology Fee.

Supported Technology

Faculty & Staff E-mail: Exchange is a popular Microsoft messaging system that includes a mail server an e-mail program (e-mail client). The Exchange server is often used in conjunction with Microsoft Outlook to take advantage of Outlook’s collaborative features, such as the ability to share calendars and contact lists.

Student E-mail (Office 365): Through a CUNY-wide partnership with Microsoft, we are offering students a state of the art email and communications suite. This integrated platform provides you with the ability to email, maintain and share calendar, chat, and much more. In addition to One Drive and Office Online, formerly known as “Office Web Apps”, registered students are eligible to download up to 5 simultaneous copies of the Microsoft Office suite which includes the following applications: Word, Excel, PowerPoint, OneNote, Access, Publisher, Outlook, Lync, and InfoPath. This service is accessed through www.mec.cuny.edu by clicking the “Email” link and selecting the “Students” tab.

Each student is assigned an Office 365 email account and a temporary password at the beginning of his or her first semester. It is this account that provides access to all these resources. Check them out and Stay connected!

CUNYfirst which stands for Fully Integrated Resources and Services Tool is an online system supporting the college’s business processes. As a MEC student you will need to access this system to search for classes, register, swap courses, view your financial aid package, pay your bill, view your transcript, apply for graduation and much more. Don’t delay –claim your CUNYfirst account now by visiting https://home.cunyfirst.cuny.edu.

Wi-Fi access: MEC is a wireless enabled campus. Any student with a MEC account is eligible to access the MEC wireless network, which brings flexibility, and mobility to your computing needs. This service is partially funded through Student Technology Fees.

Printing Services: Each semester, registered students are eligible to receive a printing allowance of $30/300 pages or $15/150 pages for full-time and part-time students respectively.  This allowance can be used at our labs and library. This service is accessed using your MEC account which is assigned to you at the beginning of your first semester.

This service is partially funded through Student Technology Fees.

My MEC Account: Each student is assigned a MEC account and a temporary password at the beginning of his or her first semester. It is this account that provides access to technology resources such as Wi-FI, etc.

CUNY Portal: A gateway to all things, CUNY: college websites, information about applying to CUNY discounts at the eMall, registering for classes, events, campus directories, etc. The CUNY portal makes it easier and faster to find what you need. The application applications are accessed through the CUNY Portal

  • Application for Admission: Apply to a CUNY college
  • Blackboard: CUNY’s online Learning Management System and distance learning platform
  • CUNY Alert: Receive text messages, email and/or voice alerts of emergencies and weather-related closings at MEC. Sign up for CUNY Alert
  • CUNY eMall: CUNY students can take advantage of CUNY eMall discounts on computers, software, office supplies, and clothing, just to name a few
  • Student Advisement Degree Audit (DegreeWorks): a web-based degree audit program and academic advising tool designed to help students easily review their progress toward their degrees. DegreeWorks re-organizes your transcript chronologically and categorically, easily identifying courses you have completed and what courses you still need in order to fulfill your degree requirements.
  • ePermit: The online permit process for taking courses at other CUNY Colleges.

Microsoft Office Suite 2013:

  • Access
  • Excel
  • Word
  • PowerPoint
Print Services

Pharos Print Services is the new print management system at Medgar Evers College. Pharos Print services is now operational and available in the Academic Computing Labs and in the Library.

What is new is the addition of a system to manage printed pages with the provision of limited number of free print pages:

The Pharos Print Service system assigns each student a password protected online account. By default, each student’s username is their Firstname.Lastname, and the password is MEC@8503 (2-digit year, 2-digit month of your date of birth).

Pharos Print Service payment kiosks located in the Academic Computing Labs, and in the Library. Other active locations will be available in the future. 

In light of our budget constraints, the college must offset the cost of copying and printing to our students while we provide a benefit to our students.  Medgar Evers College will provide students with a Free Balance equal to $30.00 in total free print pages. This means students can print out 300 pages for free.

Once students exhaust their free printed pages, they can add more funds to their Pharos Print Service account by signing on the MEC Managed Copy and Print Service payment kiosks. The cost for a printed page will be $.10 for a black and white print and $.30 for color printing.

Unused free balance credits will not be carried forward to the following semester. The credit will be added to student accounts during the first week of the fall and spring semesters. Credit balances will not be allocated for winter and summer sessions. Any unused free balance credit will be cleared from student accounts after the last week of the semester.

Excess free printing balances funds that have been added to a user’s account will be credited in the case of a printer failure and such credits will carry forward to the subsequent academic year. In case of such a printer failure, please inform the Library or Academic Computer Staff.

Infrastructure Services

Our Network and Systems Infrastructure staff is responsible for supporting the mission critical administrative information processing needs of Medgar Evers College which includes academic and administrative systems, Local & Wide Area Network, data center, wireless networks, email systems, information security, and voice & other communications networks.
 
Information Services
 
Application services, including the creation of specialized administrative applications and the generation of reports, are available to qualified individuals at the College. To request these services, please contact helpit@mec.cuny.edu with the subject heading: (Applications Services Request)
 
Faye Wangfei Chan,
Application Manager
718.270.6262
faye@mec.cuny.edu
 
Paul Xu,
Programmer
718.270.6262
paulx@mec.cuny.edu

Email

Medgar Evers College provides all users with an official email account. You are required to use your Medgar Evers Colleges email account for all academic correspondence and assignments. IT does not provide any support for forwarding campus mail to a personal e-mail account. If you forward your Medgar Evers College's email to your own personal email account, you are then responsible for ALL information sent and anything lost through your personal email. You are responsible to actively and regularly check your official Medgar Evers College email account for any and all electronic correspondence from the University.

Welcome to Medgar Evers College Student Email OFFICE 365. Through a CUNY Wide partnership with Microsoft, Medgar Evers College is now providing students with a state of the art email and communications suite. All that you do online now works better than ever with 24/7 reliability

Cyber Security Awareness

Information Security Awareness at Medgar Evers College – September 2013
All Students, Faculty and Staff are encouraged to take this 30 minute Security Awareness Course.

CUNY IT Security Procedures
https://www.cuny.edu/about/administration/offices/CIS/security/pnp/SecurityProcedures032609.pdf

http://www.cuny.edu/about/administration/offices/CIS/security.html
 
Free Anti-Virus software: The University has made available free anti-virus protection for all CUNY students, faculty and staff. You are encouraged to log into the CUNY Portal (www.cuny.edu) to obtain your single free copy of the software to protect your home computer or laptop. Keeping your home computers up to date with anti-virus software will prevent the spread of viruses to your portable USB drives and other media. 

Upon logging in the CUNY Portal, click CUNY eMALL at the top of the page. On the CUNYeMALLpage > click Software > select McAfee > Start Shopping, > clickMore Software. Choose McAfee VirusScan Enterprise for  your Windows machine or VirusScan for your Mac. Follow the instructions to download the program. Secure your computer. Check that your anti-virus and anti-spyware software are running properly and are receiving automatic updates from the vendor.


Upgrade your browser. Upgrade your Internet browser to the most recent version available. Review the browser’s security settings. Apply the highest level of security available that still gives you the functionality you need.

Protect all devices that connect to the Internet: Along with computers, smart phones, gaming systems and other web‐enabled devices also need protection from viruses and malware.

Plug & scan: “USBs” and other external devices can be infected by viruses and malware. Use your security software to scan them.

Protect Your Personal Information.

Secure your accounts: Ask for protection beyond passwords. Many account providers now offer new ways for you verify who you are before you conduct business on that site. If available activate 2 step verification. 

Make passwords long and strong: Combine capital and lowercase letters with 6-8 digits of numbers and symbols to create a more secure password.

Unique account, unique password: Separate passwords for every account helps to thwart cybercriminals.

Write it down and keep it safe: Everyone can forget a password. Keep a list that’s stored in a safe, secure place away from your computer or use an online password application.

Own your online presence: When available, set the privacy and security settings on websites and apps to your comfort level for information sharing. It’s ok to limit how and with whom you share information.

Protect Yourself from the Dangers and Penalties of Copyright Infringement 
P2P file-sharing programs are not illegal. If you own the copyright in the music, movie, software or other file you want to share, if you have the permission of the copyright holder, or if the material is not covered by copyright, you can share the file. Willful copyright infringement can also result in criminal penalties, including imprisonment of up to five years and fines of up to $250,000 per offense. For more information, see the FAQ’s at the U.S. Copyright Office website.  
Also read the http://www.cuny.edu/about/administration/offices/la/copyright-materials/file-sharing.html 

Connect with Care.

Protect your money: When banking and shopping, check to be sure the sites is security enabled. Look for web addresses with “https://” or “shttp://”, which means the site takes extra measures to help secure your information. “Http://” is not secure.

Be Web Wise.
Think before you act: Be wary of communications that implores you to act immediately, offers something that sounds too good to be true, or asks for personal information. Legitimate sites never ask for personal information.
Back it up: Protect your valuable work, music, photos, and other digital information by making an electronic copy and storing it safely on a secure portable drive or in a cloud account. 

Learn more at these sites.

Wireless Network

The Office of Information Technology is pleased to provide free Wi-Fi service to the college community and visiting patrons of Medgar Evers College.  This wireless network is available everywhere on campus.  Students, faculty, and staff should connect to the MEC wireless network, while visiting patrons should connect to the MEC-Guest wireless network. 

Faculty/Staff/Students

Step 1

Open wireless network setting on your mobile device, laptop, tablet or phone and select the MEC network on the list of available networks.

Step 2

Insert MEC email credentials Active Directory username) in username and password field to connect.

Step 3

Trust/Accept the certificate.

If you have any difficulty accessing this service please call IT Service Desk at 718-270-6262 or send an email to helpIT@mec.cuny.edu with a detailed description of the problem and your contact information.