Blackboard

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Blackboard™, is a Web-based platform used to deliver course materials to enhance both teaching and learning experiences. Working in a password-protected environment, faculty and students are able to post and access course materials, make use of discussion groups, email and many related course management tools -- anytime and anywhere. It is easy to get started.
  1. How do I create a Blackboard / CUNY Portal username and password?
  2. What if I can't remember my username?
  3. What if I can't remember my password?
  4. When I try to register with the CUNY Portal it does nothing, what do I do?
  5. What do I do if I am having problems with my Blackboard password?
  6. How do I change my Blackboard / CUNY Portal password?
  7. When I register with the CUNY Portal it says "One or more fields below did not exactly match the data we have in our records. Please try again". What do I do?
  8. When I register with the CUNY Portal it says "Your information cannot be confirmed at this time. Please register as a visitor". What do I do?
  9. How do I log-in to my course on Blackboard?
  10. Why do none of my classes appear in Blackboard?
  11. Where is Blackboard located? 
  12. How do I create a CUNY Portal Account?
  13. How do I change my password?
  14. Whom do I contact if I have a problem?
  15. What is a threaded discussion list?
  16. What is a digital drop box?
  17. When I try to register with the CUNY Portal it does nothing, what do I do? Either nothing is displayed on the page or you receive"page cannot be found". This is due to high volume on the CUNY Portal system.
  18. Why do none of my classes appear in Blackboard?
  19. Whom do I contact if I have a problem?
This is a question that has 2 possible answers.
Answer #1: Your professor has not made the course available for students to see. You will need to contact your professor via email or in class and ask them to check on course availability.

Answer #2: You may have a problem with your bursar or immunization. If this is the case, you will have to see the Bursar office or the Office of the Registrar to correct your status. Once you fix that problem, the next day you will be in Blackboard and your courses appear.
Please contact the Blackboard Administrator for any technical issues related to Blackboard.
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