Administrative Computing Services
Telecommunications
tel. 718.270.6262

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Telephone User Guide in PDF Format

 

 



 

 

 


 

Telephone Set User Guide
 
These instructions are for the telephones that look like this.M3904

Questions? Call the Help Desk at ext 6262 or email helpit@mec.cuny.edu
Administrative Computing Services Center
Medgar Evers College
The City University of New York


Make a Call

  •  Lift the handset.
    or Press the Line Key.
    or Press the Handsfree Key

  •  Dial the number.

  •  Press the Goodbye Key to release the call.

 

 

Last Number Redial

  • Lift the handset.
  • Press a Line Key twice.
    The last number you called is automatically redialed
    .


     



Transfer a call        

  • You must have a call on your line. Press the Transfer Key. (The other party is placed on hold and you will receive a dial tone. The screen displays call on hold, dial number).
  • Dial the number of the telephone where the call is to be transferred.
  • Press the swap key to switch between talking with the original caller and the new caller.
  • Press the connect key to complete the transfer.

     

Conference call       

  • Press the conference key while you are on a call. (The other party is on hold and you hear a dial tone. The screen displays CALL ON HOLD, DIAL NUMBER).
  • Dial the number of the person you want to add to the conference.
  • Press the Swap key to switch between talking to the original caller and the new caller.
  • Press the conference key to complete the conference.
     

You can set up a conference call of up to six people (including yourself).

Directory

making entries into the Personal Directory

  • Press the Directory/Log Key.
  • Press the Select Key in the directories memo to select Personal Directory.
  • Press the Add New key.
  • Dial the new name. (Dial the name using the dial key pad pressing the desired letter repeatedly until the letter you are selecting appears on the display. Press the right navigator key to go to the next letter).
  • Press the next key.
  • Use the dial pad keys to enter the telephone number associated with the name. (9 must be entered before each external number and 1 must be entered before area codes).
  • Press the Done key to save the entries.
  • Press the Quit key or the Directory/Log key to exit
     

use the Personal Directory to make a Call

  • Use the up and down Navigation Keys to highlight the desired name or number.

  • Press the Dial Key.

Recording your personal greeting on your voice mail box

  • Lift handset then dial 6990 or 5186 at the Carroll and Bedford buildings, and log into your mail box. (ext # password #)

  • Enter 8 *. (The prerecorded prompts will guide you or you can go to the next step)

  •  Enter 2. 

  • Enter 1 to record the greeting outside callers will hear. Dial 2 to record the greeting callers within the school will hear. Dial 3 to record a temporary greeting which will override the first two greetings.

  • Dial 5 to start recording. 

  • Dial # to stop recording.

  • Hang up. (The prerecorded prompts will guide you for further assistance).

 (Note, in step 2 you must enter the star key * after the 8)

               

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