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The file below requires that you use Adobe Acrobat^®, freely downloadable by clicking on the button above.

Telephone User Guide in PDF Format

Please note: the numbers on the buttons below are for illustrative purposes. The number on the buttons on your phone will be unique to your phone.

Extension Key

The key refers to your primary Extension (Directory Number), also known as your extension number, or line key. This is the key you use to make a call. You can press this key and then dial, or you can simply lift the handset and the primary Extension key will be selected automatically.

Conference

You can set up a conference call for up to six (6) people, including yourself. To set up a conference call:

1. While on a call, press. The person you are talking to is placed on Hold.
2. Dial the number of the person you want to add to the conference. When the call is answered, you can talk privately with the person before they join the conference. (If they do not answer, press the EXTENSION key to get back to your active call).
3. Press Conference again to join all callers.
4. If necessary, repeat the procedure to include up to six (6) people.

The Conference key has another capability called Call Join. Let's say you are on a call and another line rings. You place the first call on hold and answer the second call. Now you would like to join both callers onto 1 line. Here's how to do it:

1. You are currently on a call.
2. Press
3. Press the EXTENSION key that has the other call on it.
4. Press. The person on hold joins your conversation.

Transfer

The key allows you to easily direct a call to another number or person

To transfer a call:

1. Press. The person you were talking to is placed on hold and you hear dial tone.
2. Dial the number that you want to transfer the call to.
3. Press again. Pressing the key immediately allows you to transfer the call without announcing the caller to the called party. To announce the caller, wait until the other party answers the call, inform them you are transferring and then press to complete.

If the person you are transferring to does not answer and you want to get back to the person you are transferring, just press your EXTENSION key. 

Call Forward

Call forward allows you to transfer all of your calls so that they ring at another extension, to your assistant, or to Meridian Mail.

To forward all your calls:

1. Press. The flashes.
2. Dial the extension that you want to forward your calls to.
3. Press again. The remains on solid.

To reinstate Call Forward to the same number:

1. Press twice. The turns on.

To cancel Call Forward:

Press. The turns off.

Message Waiting LED

The   is a message waiting LED (Light Emitting Diode). It will illuminate when you have a Meridian Mail Message.

Checking Messages

1. Press a free EXTENSION key or lift the handset.
2. Press. Meridian Mail's extension is automatically dialed. If there is no message key on your telephone dial 6990,  for Carroll Street, or the Bedford building, dial 5186 .
3. Follow the Meridian Mail Prompts or press 2 to listen to your messages. Press 76 to erase the message, or press 1 to repeat the message.

Checking messages from the outside

1.  Call 718-270-6990 (n Metrotech) or 718-270-5186 (in Carroll or Bedford).

2. Dial your extension number followed by the # key.

3. Dial your password followed by the # key.

4. Wait for voice instructions or you may press 2 to listen to your messages.

5. Press 76 to erase the message, or press 1 to repeat the message.

Changing your voice mail password

1. After accessing your mail box, dial 8 and the star (*) key at any time.
2. Dial 4.
3. Dial your new password followed by the # key.
4. Dial your new password followed by the # key one more time.
5. Enter your old password followed by the # sign.

Leaving an express message

1. From within the school, dial 6991. From the outside, dial 718-270-6991. (For Metrotech),
   or
   From within the school, dial 5189. From the outside, dial 718-270-5189. (For Carroll or Bedford)

2. Wait for the voice instructions or dial your party’s extension followed by the # key on your dial pad.

3. Wait for the prompts and leave your message.

Recording a personal greeting on your voice mail box

1. Lift handset then dial 5186 (Bedford and Carroll campuses) or 6990 (Metrotech) and log into your mail box.
2. Enter 8 *. (The prerecorded prompts will guide you or you can go to the next step)
3. Enter 2.
4. Enter 1 to record the greeting outside callers will hear. Dial 2 to record the internal greeting callers within the school will hear. Dial 3 to record a temporary greeting which will override the first two greetings.
5. Dial 5 to start recording.
6. Dial # to stop recording.
7. Hang up. (The prerecorded prompts will guide you for further assistance).

(Note, in step 2 you must enter the star key * after the 8)

Last number redial

Release

 will disconnect your call without hanging up the handset.

To use the feature, after a call, press the  key.

Hold

To place a call on Hold: Press. The flashes beside the line on hold.

To return to a held call: Press the EXTENSION key beside the flashing .

Volume Adjust Key

WHAT DID YOU SAY? Yes, that is the volume key. It is used to change the volume of whatever sound is coming out of the phone. If you are talking to someone using the Handset, it changes the loudness of the sound you hear. If you are on the speakerphone, it changes the volume of the sound coming out of the speaker. If your phone is ringing, it can make the ringing sound louder or quieter.

Dial Pad

 The dial pad is used to dial the party you wish to reach. 

Feature Indicators

The feature indicators provide information about the particular feature that you are using. When you are learning about the features, you will find out what it means when the LCD (Liquid Crystal Display) indicator comes on or flashes. Just a quick lesson: There are four states that the little triangle can be in: On, Off, Flashing Slow, and Flashing Fast. 

1. Usually the off state means that nothing is going on with that feature.

2.  On, usually means that the feature is active or a line is in use. 

3. Slow flashing usually indicates that a feature is in the programming state (like when you are programming the Call Forward number or the Auto Dial number).

 

 

 

 

 

 

Fast flashing means that a line key is on Hold.

Speed Call

Speed Call allows you to dial frequently called numbers using a brief code to represent the number. The codes are one, two, or three digits long (0 to 999). See your telephone system administrator for a list of the Speed Call codes.

Only a telephone that has been designated as a Speed Call Controller telephone can program the numbers to be stored.

To store a Speed Call number:

1. Press
2. Enter the code to be added to the Speed Call list (0 to 999).
3. Dial the access code (9), followed by the internal, external, or long-distance telephone number.
4. Press again.

To change a Speed Call number:

1. Press .
2. Enter the Speed Call code that you want to change.
3. Dial the new access code (if required), internal, external, or long-distance telephone number.
4. Press again.

To erase a Speed Call number:

1. Press .
2. Enter the Speed Call code that you want to erase.
3. Press *.
4. Press again.

To make a Speed Call:

1. Press a free line key to obtain a line.
2. Press .
3. Dial the Speed Call code.