Administrative Computing Services
Telecommunications
tel. 718.270.6262

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Administrative Computing Services
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Telephone Service Request

 

Name:    

Ext #:     

Office #:  

 Date:     

Common Problems

Phone is dead with no lights on
 Red light is on and phone is dead Cannot hear party
 Other party does not hear me
Phone goes on and off
Keys do not work
Keys are not responding
Cord is too short
 Cord on hand set is tangled
Keys are mislabeled

 

Message light does not come on
Message light stays on
 Password expired
 Cannot record greeting
 Callers hear the wrong greeting
Not getting messages
 Message said does not subscribe
 Messages are late
 Calls are not going to voice mail
 Other 
 

Questions?

Contact the Help desk at ext: 6262 or helpit@mec.cuny.edu

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